Panda Dwelling Privacy Policy
At Panda Dwelling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our site and services related to home & lifestyle, interior design, home furnishings, and sustainable lifestyle products. By engaging with our online platform or services, you agree to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our bespoke interior design consultations, curated home decor collections, custom furniture sourcing, sustainable lifestyle product offerings, home staging services, online retail, and personal shopping experiences:
- Personal Identifiable Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase, schedule a consultation, or subscribe to our newsletters.
- Demographic Information: Such as preferences, interests, and feedback related to home decor, design styles, and lifestyle products, which helps us tailor our services.
- Usage Data: Information about how you interact with our site, including pages viewed, items browsed, search queries, and the duration of your visits. This helps us understand user behaviour and improve the site's functionality.
- Technical Data: Includes IP address, browser type and version, operating system, device information, and other technology on the devices you use to access our online platform.
- Communication Data: Records of communications with us, including emails, chat messages, and phone call recordings.
How We Use Your Information
We use the collected information for various purposes, including:
- Service Provision: To deliver bespoke interior design services, process orders for home furnishings and lifestyle products, manage consultations, and facilitate home staging.
- Personalisation: To tailor content, product recommendations, and offers based on your preferences and browsing history.
- Communication: To send order confirmations, service updates, newsletters, marketing communications, and respond to your inquiries.
- Improvement of Services: To analyse site usage, gather feedback, and conduct research to enhance our products, services, and online platform experience.
- Security and Fraud Prevention: To protect our online platform, customers, and business from fraudulent activities and to maintain the security of our data.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, data analysis, marketing, and customer support. These providers are obligated to protect your information.
- Business Partners: In certain circumstances, we may collaborate with other businesses to offer joint products or services. If you choose to engage with such offerings, your information may be shared with these partners.
- Legal Requirements: When required by law, court order, or governmental regulation, we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and for marketing purposes. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the online platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Panda Dwelling
88 Commonwealth Drive
#06-18
Singapore, Central Region, 140088